pella customer service reviews

We chose Pella due to the high quality product and warranty - thus paying a premium for the new windows. Pella doors arent the best looking doors but they are great quality for the price.

Pella Reviews Updated May 2022 Consumeraffairs

Couldnt leave a message but ended up speaking with someone in Indiana.

. Pella customer support CC. Pella customer service ordered the part but could not provide me with a date for the installation. Jul 21 2021 - Customer Service Representative CSR.

We have some older Pella casement windows with retractable screens in our 1960s era house. This is terrible customer service as we have been waiting months to get the door we paid for to not get a call back an apology and always get the run around. Find the resources and help you need for your Pella products and services.

To 3 pm CST to answer any questions about the brands products services and warranties. Pella Reviews Sort. I have a large Pella 21-year old window that I originally wanted to get repaired as the frame and sill were beginning to rot.

A free inside look at company reviews and salaries posted anonymously by employees. Compare Window Replacement Estimates from Top Pros. The door I purchased was solid looked fine was easy to hang and was a fair price.

Of the 3 Pella gets the most customer service complaints - usually for one reason Pella vinyl. 81 of employees would recommend working at Pella to a friend and 80 have a positive outlook for the business. Read Pella windows reviews from installers contractors and past customers who have experience with this company.

Click to discover Pella windows prices on their best selling series models and frame. 2 5 1. If installed correctly Pella windows are high quality and will last for a very long time but the road to getting to that.

Pella - Pella 250 series direct set fixed frame rectangle pella 250 series direct set fixed frame half circle 68 x 10225 white. Regardless of their customer support issues Pella still receives nearly 45 stars overall. I have been trying to get parts to repair the rollscreens and I am amazed at the terrible and inefficient customer service.

When I requested Pella review. Editors Pella Window Review. Customer Service Current Employee - Pella IA - November 30 2019 Pella will always put profits over customer satisfaction and employee satisfaction.

The product turned out great - however the installment caused a number of collateral damage on the inside of our house. Pella of Austin consumer reviews complaints customer service. Find Affordable Rates - Enter Zip for Your Quotes.

I was told there was a scheduling mix-up and a. In fact Pella Andersen and Simonton Vinyl Windows are the big 3 when it comes to name and brand recognition in the replacement window market. Pella were the best quality I could find and customer service while ordering was excellent.

This may be a good thing because Pellas customer support is often a significant complaint according to many consumer affairs reviews. Pella Reviews Complaints Contacts Complaints Board Page 2. Trusted by 10 Million Homeowners.

Pellas customer service line is open Monday through Friday from 7 am. By 945 we had no contact so I tried calling the show room to leave a message as they are not open until 1000. After the August 9 installation to give him a run-down of the delivery issues and his reply was contact customer service.

When we finally got a quote which took 2 weeks it was over 650 dollars for four slender aluminum tracks and two shade handles. Interested consumers are encouraged to reach out to Pella for more information on pricing. Learn about Pella culture salaries benefits work-life.

This is a complete service failure on the part of Pella. I have had my entire kitchen gutted and renovated in a shorter amount of time than its taken to repair a Pella door latch. Redacted Good Morning Service was completed for this customer on Tuesday November 18th Please contact me directly should you need any further information Sincerely redacted Customer Care Manager Pella Windows Doors redacted Useful.

Customer service contacts and company information. For the amount of product training involved the low pay the customer dissatisfaction and the high turnover rate it should come to no shock at how expensive their products are. I called again and was told that someone is working on it with local company and it will take a few more days.

September 23 2021 I purchased a Pella Lifestyle patio door for 517841 from Pella in Nashville TN on September 8 2020 that was installed by Pella in November of 2020 at 3608B Saratoga Drive Nashville TN. Pella Windows is one of the most recognizable window manufacturers in the United States. WINNETKA ILLINOIS -- We recently had new windows installed at our home.

This rating has decreased by. CST and Saturday from 8 am. We scheduled and confirmed a visit with a salesperson for 900am.

In general customers appear to be satisfied with their Pella windows. Reviews from Pella employees about working as a Customer Service Representative at Pella. Second when I called customer service at Pella HQ for help it look them 3 days already and I got no rating info back.

Pella has an overall rating of 4 out of 5 based on over 791 reviews left anonymously by employees. Andersens self-help section is comprehensive on their website. 26 reviews of Pella Windows Doors of Northbrook Terrible customer service.

Pella is a large company with plenty of consumers with varying views of the quality of their product and customer service. Ad Save Time and Money on Your New Windows. Most online reviews of Pella boil down to a simple formula the products are good but the customer service is sub-par.

Barbara MacIlvain and Sean Benner Date. The customer service person didnt seem to. Unfortunately Pella doesnt disclose new window prices on its website making it difficult for potential customers to discern whether or not the company is a good fit for their needs without taking the time to contact customer service.

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